Terms and Conditions

1. CCMS Processing Agreement

1.1 Terms and Conditions of Services

This agreement is made between All Quality Child Care Pty Ltd ABN 74 106 036 355 (“AQCC”) and you (“the Client”).

The purpose of this Agreement is to record the terms and conditions under which AQCC will provide access to the processing of enrolments and attendances with the Department of Social Services’ Child Care Management System (“CCMS”) on behalf of the Client, using AQCC’s proprietary web-based software “Austral CCMS”.

 

1.2 Agreements

AQCC will provide the Client with web service access to process enrolments and attendances with CCMS subject to the following terms and conditions:

1.2.1 Service Start Date

The first payment plus set-up charges, if any, shall be due in advance of any service provided. Service will begin upon AQCC receipt of payment for such term of service or upon a mutually agreed alternate date.

1.2.2 Length of Service

The Client agrees to an initial term of service as specified in the Schedule (“the Initial Term”).

1.2.3 Renewal by the Client

This agreement will be automatically renewed for successive terms each of the same length as the Initial Term unless terminated by notice in writing by the Client not less than thirty (30) days prior to the end of the term then current. Renewal prices are subject to change. Upon renewal of the term the Client shall be deemed to have agreed to any contract revisions and price changes that are notified by AQCC to the Client during the term. Renewal fees for the following term will be invoiced to the Client’s account unless this agreement is terminated by the Client within the time provided.

1.2.4 Type of Service(s)

AQCC will provide the Client with access web services to process enrolments and attendances with CCMS.

 

1.3 Our Commitment to You:

  1. We agree to provide web access to the Austral CCMS service to enable processing of enrolment and attendance records.
  2. We agree to pass on to you all Child Care Benefit (“CCB”) payments in full.
  3. We agree to grant to you a licence to install the client portion of our software on your computer system(s) for the purpose of processing of enrolment and attendance records.
  4. We agree that we will protect your data during transit, by encrypting your data from the moment it leaves your computer system. The minimum encryption is 128 bit.
  5. We agree that we will continue to locate our servers in a secure data centre providing a high level of environmental protection and physical security for our servers.
  6. We agree that we will continue to equip our servers with redundant disk storage to minimize the possibility of data loss due to hardware failure.
  7. We agree to protect your privacy and that of your Customers.  We will not disclose to any other party information about you or your Customers or children of Customers except to a government agency who is authorised under law to obtain the information or pursuant to Court order.
  8. We agree to supply transfer or recovery data if requested. Extra charges apply for this service and will be advised on request.
  9. We agree to allow you to upgrade your plan at any time, and will effect such changes promptly. Our target lead time for creation of new accounts or upgrades is 14 business day

 

1.4 Your Commitment to Us:

  1. You will make payment to us prior to service delivery, monthly in advance.
  2. Should payment NOT be so received or you breach any other obligation to us, we reserve the right to suspend or cancel your service without notice.
  3. Our service will only be used by you and not by any third party.
  4. You will advise the need for any changes to your plan, including cancellation, to us in writing.
  5. You will not store or transmit any unlawful, threatening, defamatory, offensive or pornographic material.
  6. You will securely store your service and access details and will not knowingly allow your service and access details, specifically your security login names and passwords, to be viewed or retrieved by any unauthorised third party.
  7. Our software and services are licensed and provided to you for your use only and must not be used by any third party. The licence to use our software is a non-exclusive one for as long only as you have an active account with us. On cessation, you must remove our software from your systems.
  8. You will notify us immediately of a breach of security of your service, access or login names or passwords, or change of billing or contact details.
  9. You as the Client accept that you are solely responsible for the following:
    • The creation and lodgement of information, including enrolment and attendance data to CCMS.
    • Ensuring all data submitted to CCMS complies with applicable legislation.
    • The scheduling of attendance records, vacancy reports or other information to the CCMS or other government agency;
    • Ensuring that successful lodgement of attendances and CCB information has occurred;
    • Ensuring all legal obligations by you to any government department including Department of Social Services are met.
    • Any costs payable to a third party, including your internet service provider and I.T. consultant that result from the use of our service.
  10. You agree that to the extent permitted by law, our liability is limited to the resupply of services you have ordered and paid for in full.
  11. You agree that we will not be held liable for any consequential loss or damage incurred or suffered, that is caused by the loss of continuity of service provided under this agreement.

 

1.5 Exclusions:

  1. We do not warrant that our service is suitable for use by unqualified computer users under all circumstances. Your computer system may include certain complexities that require input from a qualified I.T. consultant.
  2. We do not warrant that all types of data are suitable for storage on our servers.
  3. We do not warrant that our servers will be available at all times. Our target availability is 99%.
  4. We do not warrant that our servers are free from unauthorized physical or remote access.
  5. We do not warrant that data stored on our servers is secure against all possible forms of intrusion or abuse.
  6. We do not warrant that data stored on our servers is secure against loss or corruption under all circumstances.
  7. We do not warrant that our software will operate correctly on all computer systems.
  8. We do not scan your uploaded data for viruses or other threats.
  9. We do not warrant that a recovery DVD will be made available to you in any particular time frame.
  10. We are not liable for delays, interruptions, computer viruses or communication line failures; or damage or unauthorised access to your computer system or network.
  11. We reserve the right to make changes to these Terms and Conditions. Changes will be notified to you in writing by required acceptance prior to Austral CCMS login.
  12. Variation of these Terms and Conditions for individual clients must be in writing and specifically say that it varies these Terms and Conditions.

 

1.6 Changes:

  1. You agree to indemnify AQCC and its directors, employees, agents and officers against any cost incurred or damage or loss suffered as a result of any breach of any obligation you owe us.

 

1.7 Definitions:

  1. DSS is the Department of Social Services
  2. “You” means the Client and your legal personal representatives, successors and permitted assigns (and if more than one person or entity each of you jointly and severally).
  3. “We/our/us” means AQCC ABN: 74 106 036 355 and its successors and assigns.
  4. “Customer” means the parent(s), guardian(s) or other person(s) engaging the Client to provide services in respect of a child.
  5. These Terms and Conditions shall be governed by the laws of the State of New South Wales and the parties agree to submit to the non-exclusive jurisdiction of the courts of that State.
  6. Dollars are Australian dollars.
  7. If any provision or part of a provision of these Terms and Conditions is invalid or otherwise unenforceable it may be severed with the fullest meaning possible to be given to the remainder.
  8. We may assign our rights and obligations under our agreement with you by notice in writing to you.
  9. Notices may be given by email, fax, mail or personal delivery. The addresses for the Client shall be taken to be those advised to us at the point of subscription or as notified to us in writing (specifically requesting that our records be updated with the changed details).
  10. Non-enforcement of any right or remedy on any occasion does not amount to a waiver or prevent us from insisting on strict performance on other occasions.
  11. Ordering services online through the All Quality Child Care website requires agreement to these terms and conditions.  Accepting these terms and conditions online confirms that you have read, understood and accepted all terms and conditions herein.
  12. The following provisions apply to your use of our Payment Gateway.

 

1.8 General:

  1. These Terms and Conditions shall be governed by the laws of the State of New South Wales and the parties agree to submit to the non-exclusive jurisdiction of the courts of that State.
  2. Dollars are Australian dollars.
  3. If any provision or part of a provision of these Terms and Conditions is invalid or otherwise unenforceable it may be severed with the fullest meaning possible to be given to the remainder.
  4. We may assign our rights and obligations under our agreement with you by notice in writing to you.
  5. Notices may be given by email, fax, mail or personal delivery. The addresses for the Client shall be taken to be those advised to us at the point of subscription or as notified to us in writing (specifically requesting that our records be updated with the changed details).
  6. Non-enforcement of any right or remedy on any occasion does not amount to a waiver or prevent us from insisting on strict performance on other occasions.
  7. Ordering services online through the All Quality Child Care website requires agreement to these terms and conditions.  Accepting these terms and conditions online confirms that you have read, understood and accepted all terms and conditions herein.
  8. The following provisions apply to your use of our Payment Gateway.

 

2. Payment Gateway Agreement

IT IS HEREBY AGREED as follows:

2.1 Engagement

  1. The Client hereby retains and appoints AQCC as the Client’s billing agent to provide billing services for its Customers’ payments subject to the terms and conditions of this Agreement.

 

2.2 Representation and Covenants

The Client warrants:

  1. That the Client carries on a business and requires our services in connection with that business.
  2. That the Client has the capacity and authority to enter into this agreement.
  3. That it has and will have all necessary authorities and approvals from its Customers to enable it to authorise AQCC to collect fees or payments on its behalf.
  4. That it is not currently insolvent or bankrupt, and will not be during the currency of this agreement. Should during the currency of this agreement the Client be declared bankrupt or become insolvent or be placed under external administration, the Client will forthwith advise AQCC of this occurrence.

 

2.3 Indemnity

  1. The Client shall release, indemnify and hold AQCC harmless from and against all liability, claim or damages to or by any person arising in any way from:
    1. the collection of the Customer’ payments by AQCC on behalf of the Client where such liability, claim or damages do not result from negligence, misconduct, fraud or dishonesty of AQCC and its employees;
    2. a failure by the Client to provide correct information;
    3. a claim that a payment, obligation transaction or transfer in connection with a Service Fee is void or voidable under any law relating to insolvency or bankruptcy;
    4. the occurrence of any event described in clause 2.10 below.

 

2.4 Fees and Charges

  1. Service fees and charges will be charged by AQCC (the “Service Fees and Charges”).
  2. A schedule of Service Fees and Charges as revised from time to time is available on AQCC’s web site.

 

2.5 Description of Service

  1. AQCC will act as billing agent for the Client.
  2. The services provided by AQCC are administrative and do not extend to the provision of any services or benefits except as specified in this Agreement.
  3. It is understood that:
    1. AQCC will collect payments and any fees and interest (“Customer Fees”) owed by Customers to the Client as authorised in writing from time to time by the Client, subject to the Customer signing a valid Direct Debit Request (Australian bank account and credit cards only) in the form set out in clause 2.20 or as specified by AQCC from time to time;
    2. Customer Fees so collected will be held by AQCC until deemed “Cleared Funds”;
    3. Subject to clause 2.5.4 below, Customer Fees will subsequently be electronically transferred by AQCC to the account nominated by the Client (“the Transaction Account”), supported by Reports from AQCC listing all Customer Fees collected individually;
    4. AQCC will collect any additional payments from each Customer as directed by the Client;
    5. AQCC will credit the Customer Fees to the Transaction Account;
    6. The Client agrees to pay the Service Fees and Charges to AQCC and the Client hereby authorises AQCC to deduct the Service Fees and Charges from the funds held in the Transaction Account;
    7. Service Fees and Charges may be revised periodically by AQCC and any changes communicated to the Client by 14 days’ notice in writing.
  4. The Client acknowledges and agrees that AQCC may hold Customer Fees, and not transfer them to the Transaction Account, if AQCC for any reason whatsoever suspects that the Client has acted in a fraudulent or illegal manner in relation to its operations. AQCC reserves the right to hold such monies for a period of six (6) months from the date of receipt, and the Client agrees to provide AQCC with such information as it requests to determine whether the Customer Fees should lawfully be paid to the Client. If AQCC is not satisfied that the Client has not acted without fraud or illegality then AQCC may return the Customer Fees to the Customer, and the Client shall have no right or claim against AQCC for not transferring such Customer Fees to the Client.

 

2.6 Material Provided

AQCC will provide to the Client:

  1. Brochures for supply to Customers (upon request).
  2. Direct Debit Request forms.
  3. Access to AQCC Online.
  4. Direct Debit Request forms provided to the Client in electronic format containing AQCC User ID number shall remain at all times the property of AQCC.
  5. By entering into this Client Service Agreement, the Client accepts responsibility for the collection and storage of all Customer Direct Debit Requests used.
  6. The Client agrees to provide AQCC with the original or a copy (whichever is requested by AQCC) of any of the Direct Debit Requests within twenty-four (24) hours’ notice of the request. Failure to provide a signed Direct Debit Request may result in a loss of Direct Debit funds and also a suspension of all Direct Debit services.
  7. The Client will have the Customer complete the Direct Debit Requests and perform all data entry via the AQCC Online secure website found at www.australccms.com.au on the terms and conditions described on that website.
  8. For purposes of this Agreement, the Client acknowledges that the software contains confidential information that remains the property of AQCC, and the Client acknowledges that the provisions of clause 2.17 shall apply to this confidential information.

 

2.7 Direct Debit Forms

  1. Direct Debit Request forms provided to the Client in electronic format containing AQCC User ID number shall remain at all times the property of AQCC.

 

2.8 Direct Debit

  1. By entering into this Client Service Agreement, the Client accepts responsibility for the collection and storage of all Customer Direct Debit Requests used.
  2. The Client agrees to provide AQCC with the original or a copy (whichever is requested by AQCC) of any of the Direct Debit Requests within twenty-four (24) hours’ notice of the request. Failure to provide a signed Direct Debit Request may result in a loss of Direct Debit funds and also a suspension of all Direct Debit services.
  3. The Client will have the Customer complete the Direct Debit Requests and perform all data entry via the AQCC Online secure website found at www.australccms.com.au on the terms and conditions described on that website.
  4. For purposes of this Agreement, the Client acknowledges that the software contains confidential information that remains the property of AQCC, and the Client acknowledges that the provisions of clause 2.17 shall apply to this confidential information.

 

2.9 Obligations of the Client

  1. Where a Customer is changing the account details to a bank/institution different from that nominated on the original Direct Debit Request, then the Client must obtain from the Customer a new completed and signed Direct Debit Request.
  2. The Client acknowledges that AQCC must receive notification of any cancellations/variations one (1) working day prior to the designated Debit Date.
  3. The Client will provide AQCC with thirty (30) days notice in writing of any intention to cease utilising the gateway payment services of AQCC. AQCC has the right to charge normal Service Fees for the duration of this period to the Client.
  4. The Client will store all Direct Debit Requests in a safe and secure place for up to seven (7) years, or until delivered to AQCC, whichever is the sooner. If the Client ceases to carry on business or is sold all Direct Debit Requests are to be delivered to AQCC.

 

2.10 Liability

AQCC will not accept liability for any loss, damage or expenses incurred by the Client or a Customer of the Client in the event of:

  1. Debits being processed from an incorrect Bank Account or Credit Card where incorrect information was supplied by the Client or its Customer.
  2. A delay in new or corrected information being received by AQCC.
  3. Incorrect days, months, years being nominated by the Client or a Customer of the Client.
  4. Any bank fees and charges being incurred by the Client or a Customer in respect of a direct debit where any of the events described in this clause 2.10 have taken place.
  5. Any misuse or theft of a Direct Debit Request or information contained in it, regardless of how this occurs.
  6. The Client acknowledges that in entering into this Agreement it is not relying on any representations made by AQCC or any of its employees or agents, other than those contained in this Agreement.
  7. AQCC shall have no liability in respect of any failure of a direct debit facility or any of its operations or processes due to or as a consequence of:
    1. Any incident, neglect or misuse by the Client;
    2. Any failure of any computer system whether it be the system of the Client, the computer system(s) in which AQCC places the software to operate the system, or the computer hardware of other related computer systems and servers that hosts the AQCC website, or other related websites;
    3. The input of any incorrect information in the direct debit facility by the Client.
  8. Where legislation implies in this Agreement any condition or warranty and that legislation avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of any liability under such condition or warranty, the condition or warranty shall be deemed to be included in this Agreement. However the liability of AQCC for any breach of such condition or warranty shall be limited at the option of AQCC to one or more of the following:
    1. the return of the original payment;
    2. if the breach relates to services;
    3. the supply of services again; or
    4. the payment of the cost of having the services supplied again.

 

2.11 Refunds

  1. AQCC will NOT enter into any agreement that requires AQCC to transfer funds to a Customer as a refund by the Client.
  2. All funds, once debited from a Customer’s account, belong to the Client and will therefore be transferred to the Transaction Account as defined in clause 2.5.3 c).
  3. The Client acknowledges and agrees that it is its obligation to determine and where required, refund funds to their Customers.

 

2.12 Inactive Direct Debit Requests

A direct debit request will be considered inactive and may be cancelled by AQCC if there has been no debit conducted on the account for a period of 6 months or more.

 

2.13 Disputes, Claims and Dishonours

In the event that a Customer of the Client disputes a direct debit or has a dishonour:

  1. The Client acknowledges and agrees that it is the Client’s responsibility to deal with such query, and the Client will take all reasonable steps to ensure that the Customer is made aware that the query is to be directed to the Client and not AQCC.
  2. The Client consents and agrees that should a Customer contact AQCC, AQCC will direct the Customer to contact the Client or their nominated representative, directly on the nominated email or contact points as advised by the Client.
  3. Should AQCC receive a claim in relation to a direct debit, AQCC will in the first instance supply to the claimant’s financial institution all documents as permitted and requested to supply according to the Bulk Electronic Clearing System rules and procedures.
  4. The Client acknowledges that AQCC may not notify the Client of any claim made by a Customer.
  5. AQCC may from time to time request and the Client agrees that it will supply all documents, billing accounts, contracts and all source documents that may be required to satisfy any such claim.
  6. Should a claim be successful, AQCC will advise the Client immediately upon notification and the Client undertakes to refund to AQCC any and all moneys paid by AQCC in respect of a claim.
  7. The Client agrees to make payment to AQCC of moneys due and owing to AQCC pursuant to clause 2.13f) within 14 days of being notified by AQCC.
  8. AQCC reserves the right to deduct the amount of any such claim or late dishonour from monies held in trust in the first instance, unless another form of payment has been agreed to by both AQCC and the Client.

 

2.14 Chargebacks

  1. AQCC may refuse to accept, or may charge back any transaction if:
    • The transaction is invalid;
    • The transaction is deemed to be not for the Client that this service is provided to;
    • The transaction is fraudulent;
    • The cardholder or the Customer claims the transaction is invalid or disputes liability for any reason.
  2. Chargebacks may be processed against your nominated account up to twelve (12) months after the date of the original transaction.
  3. You will be informed of any chargeback via email.
  4. Transactions which are invalid or which the cardholder claims are invalid or disputes for any reason will be charged back to your account. The chargeback will be reversed if You provide proof of purchase (credit card voucher/signature) and this is accepted by the cardholder’s issuing bank.
  5. AQCC will not enter into any dispute between You and your Customer.
  6. Service Fees related to any chargebacks are not refundable.
  7. AQCC at its discretion may apply a chargeback fee to all or any chargeback transactions. This is deducted at the same time as the original transaction from your account.  The Chargeback Fee can be found on the Pricing page at www.australccms.com.au.
  8. The Client is to ensure that chargebacks do not exceed 10% of total transactions. Where chargebacks exceed 10% of total transactions, the service will be suspended immediately. AQCC reserves the right to not re-activate the service, and if the service is re-activated, AQCC reserves the right to require a holding deposit for any future chargebacks that may occur.

 

2.15 Sale or Purchase of the Client

Upon the disposal, change of control or management of the Client the following will be adhered to:

  1. Debits conducted prior to the settlement date will be paid to the outgoing owner of the Client.
  2. Debits conducted on or after the settlement date will be paid to the incoming owner of the Client.
  3. Direct Debit Request forms will remain the property of AQCC at all times.
  4. Upon completion of the contract of sale of the Client the rights and obligations of the Client under this Agreement will be assigned to the purchaser of the Client on the same terms and conditions as this Agreement.
  5. Incoming owners will be required to:
    1. Where there is a change in the name of the Client or the industry in which the Client operates, complete a new agreement.
    2. Where there is no charge to the name or the nature of the Client, complete the appropriate change of ownership advice.

 

2.16 Terms and Termination

  1. This agreement shall continue in force until terminated by either party by written notice to the other party at least 30 days prior to the end of the current term.
  2. AQCC may terminate this agreement upon giving 7 days’ notice in writing where the Client fails to comply with any obligation on its part to be performed pursuant to this agreement and fails to remedy such failure within the said period of notice.

 

2.17 Non Disclosure

  1. “Proprietary and Confidential Information” shall mean any and all information, whether written or oral, regarding a party or a Customer of the Client or any child in the care of the Client, the content of any Direct Debit Request, prospective Customers, policies and procedures, operations, systems, and future business plans. This information includes but is not limited to technical, developmental, marketing, sales, operating, performance, cost, know-how, computer software and database programming techniques, and any record bearing, containing or disclosing such information and techniques, which is disclosed pursuant to this agreement. The term “Proprietary and Confidential Information” shall also include any confidential information of a party that was received by the other party before the date of this Agreement.
  2. In consideration of each party supplying the other with Proprietary and Confidential Information, whether directly or through its representatives, and/or advisors or otherwise, in oral or documentary form, each party agrees that it will treat as confidential all such information which is disclosed to it by the other party, together with any reports, analyses, memoranda, notes and any other writing which is prepared by the party receiving the information (or on its behalf),which contains, reflects or is based on such information (collectively referred to as “the Material”) and each party agrees it will not, except as provided below, disclose, use or permit the disclosure or use of the Material.
  3. The Material shall not be used by either party other than directly for the purpose of meeting its obligations under this Agreement.
  4. A Party may only disclose material, to the extent described in Clause 2.17.3 above, to such of its employees and advisors who need to know the information and who are informed of the confidential nature of such information and who agree to be bound by the terms of this clause 2.17 as if a Party to this Agreement. Each Party shall procure absolute compliance of the confidentiality obligations in this Agreement by such employees and advisors.
  5. Each party shall abide by AQCC’s Privacy Policy when dealing with the personal information of Clients, which policy may be found at URL www.australccms.com.au
  6. The obligations on the parties imposed by this clause 2.17 shall survive termination of this Agreement.

 

2.18 Force Majeure

  1. If a party is prevented, hindered or delayed from performing its obligations under this Agreement (other than an obligation to pay money) by an Event of Force Majeure, then as long as that situation continues, that party shall be excused from performance of the obligation to the extent it is so prevented, hindered or delayed, and the time for performance of the obligation shall be extended accordingly, but if time is of the essence of this Agreement, time shall continue to remain of the essence.
  2. A party affected by an Event of Force Majeure shall immediately notify the other parties of its occurrence and its effect or likely effect, and use all reasonable endeavours to minimise the effect of the Event of Force Majeure and to bring it to an end.
  3. For the purpose of this clause, “Event of Force Majeure” means the occurrence of an event or circumstances beyond the reasonable control of the party affected by it including (without limitation):
    1. a war (declared or undeclared), insurrection, civil commotion, military action, or an act of sabotage;
    2. a strike, lockout or industrial action, dispute or disturbance of any kind;
    3. an act of a government or a Government Authority;
    4. an Act of God; or
    5. a storm, tempest, fire, flood, earthquake or other natural calamity.

 

2.19 General

  1. The validity and enforceability of this Agreement, and of each clause and part thereof, shall be governed by the laws applicable in the State of New South Wales.
  2. If any part of this Agreement shall be found to be or deemed illegal or invalid that part shall be severed and the remainder of the Agreement shall not be affected thereby.
  3. AQCC may upon giving thirty (30) days’ notice in writing to the Client assign all its right, title and interest in this Agreement to another person or corporation. The Client shall not be entitled to assign its right, title and interest in this Agreement.
  4. This Agreement contains the entire Agreement between the Parties.

 

2.20 Direct Debit Service Agreement

I/We hereby authorise All Quality Child Care (ACN: 74106036355) Direct Debit User ID Number 377231 (herein referred to as AQCC) to make periodic debits on behalf of the Customer named in this Direct Debit Request (herein referred to as the Customer).

I/We acknowledge that AQCC is acting as a Direct Debit Agent for the Client and that AQCC does not provide any goods or services to the Customer and has no express or implied liability in regards to the goods and services provided by the Client or the terms and condition of any agreement between the Client and its Customer.

I/We acknowledge that bank account and credit card details have been verified against a recent bank statement to ensure accuracy of the details provided. If uncertain you should contact your financial institution.

I/We acknowledge that it is my/our responsibility to ensure that there are sufficient cleared funds in the nominated account by the due date to enable the direct debit to be honoured on the debit date. Direct debits normally occur overnight; however transactions can take up to three (3) business days depending on your financial institution. I/We acknowledge and agree that sufficient funds will remain in the nominated account until the direct debit amount has been debited from the account and that if there are insufficient funds available, I/We agree that AQCC will not be held responsible for any fees and charges that may be charged by your financial institution.

I/We acknowledge that there may be a delay in processing if:

  1. There is a public or bank holiday on the day, or any day after the debit date
  2. A payment request is received by AQCC on a day when banks in New South Wales are generally not open for business.
  3. A payment request is received after normal AQCC cut off times, being 1pm E.D.S.T Monday to Friday.

Any payments that fall due on any of the above will be processed on the next business day.

I/We authorise the Client to vary the amount of the payments from time to time as provided for within the Client agreement. I/We authorise AQCC to vary the amount of payments upon instructions from the Client. I/We do not require AQCC to notify me/us of such variations to the debit amount.

I/We acknowledge that the Client is to provide 14 days’ notice if proposing to vary the terms of the debit arrangements.

I/We acknowledge that variations to the debit arrangements will be directed to the Client.

I/We acknowledge that any request to stop or cancel the debit arrangement will be directed to the Client.

I/We acknowledge that any disputed debit payments will be directed by AQCC to the Client.

I/We acknowledge that if a debit is returned by my/our financial institution as unpaid, I/We will be responsible for any fees and charges for each unsuccessful debit in addition to any financial institution charges and collection fees, including and not limited to any solicitor fees and collection agent fees appointed by AQCC.

I/We authorise AQCC to attempt to re-process any unsuccessful payments as advised by the Client.

 

2.21 Fees and Charges.

All fees and charges are published on our website www.australcloud.com.au.

 

2.22 Version Control

Revision 5 as at August 2014

 

THE SCHEDULE

 The Initial Term is one month commencing on the first day of subscription.